Planning
Managing the pressures of running a business can be stressful, especially when you have HR issues; it can be daunting and confusing knowing what you can and cannot do.
When you have us as part of your team we can take that worry and confusion away by taking you through your options and agreeing the best course of action to take. Once this has been agreed we will be with you every step of the way until the issue is resolved.
Your First Employee
When employing a team for the first time, it can be a daunting task trying to decide what HR paperwork you may need. We are able to put a package together to support you through this process and ensure that you are legally compliant from day one.
HR Policies
Employment law changes frequently and it is important that you have HR policies and procedures in place and that they are kept up to date. We can put polices together that are specific to your business.
Breathe HR
We are proud to be a certified partner with Breathe. Breathe is a cloud-based HR management software ideal for small businesses and charities. Key features of this software are holiday management; sickness & absence tracking; document storage and payroll export. We use Breathe as it allows us to support our retained clients by keeping their systems up to date for them and we are also able to quickly update documents or policies when required e.g. when there is a change in employment law legislation, ensuring they are always legally compliant. Click Here To Find Out More. If you would like to know more about this great software and how we could support you in implementing it please contact us.
Absence Management
Employees taking time off due to illness is part of running a business, but if you have employees who have high levels of absence and it is not managed effectively it can cost you as much as £600 per year per employee, not to mention the adverse effect this can have on morale within the team.
If you have a problem with sickness levels within your business, some of the ways we can support you are:
- Develop an absence management strategy
- Put trigger mechanisms in place to highlight people who may need some attention
- Introduce return to work interviews and train your managers in how to conduct them effectively
- Advise on dealing with short-term absence
- Advise on dealing with long-term absence
Performance Management/Appraisals
Managing performance is a continuous process that involves making sure the performance of employees contributes to the goals of the team and the business. If employees are engaged in their work, they are more likely to be doing their best for your organisation. Dealing with poor performance in a fair and consistent way is vital to ensuring you have a happy and productive team.
There are a number of tools to manage performance but an especially effective tool that can be used as part of the performance management process is an appraisal system.
Some of the areas that we can support are:
- Establishing effective measures for performance
- Coaching managers on dealing with poor performance and providing feedback to employees
- Assisting with introducing an appraisal system into the business
- Developing an appraisal system that is right for the business
- Supporting managers with preparing for appraisal meetings
- Supporting managers with conducting appraisal meetings
Outsourced HR Support
We offer an outsourced service which gives small businesses the HR support that they need at a fraction of the cost of employing an HR professional.
We offer a monthly fixed fee retained service which will be bespoke to your business requirements. Alternatively, you can ‘pay-as-you-go’ if you feel that your HR needs will be better served on an ad hoc basis. The choice of services you can choose from are:
- Telephone support
- Email support
- Employment law updates
- On-site HR reviews
- HR administration
- Training the management team on HR issues/procedures
- Coaching
- Support in formal meetings
- Annual HR plan to support the business objectives for the year
- Succession planning
- Support with development plans for your team
Contracts
As an employer, you have a legal duty to give new employees a written contract of employment either before they start or on their first day of employment. Having a contract of employment ensures that there are no misunderstandings and that the employee knows what is required of them and what they can expect from you.
We are able to produce contracts of employment that are specific to your business.
There are generic items that must be in a contract but we can also add clauses that may be unique to your business for example if you are a retail business you may want a clause that deals with till shortages.
We also review contracts of employment that may have been put in place some time ago and that have not been updated recently.
Employee Handbooks
Having HR policies in place is important to ensure that the team know what is expected of them and what the consequences may be if they are not followed. Having these in an employee handbook allows the team to have their own personal copy of your polices and can be referred to should there be an issue.
We can produce an employment contract specific to your business for £145.00+vat and a handbook for £275.00+vat. For an extra £3.50+vat per employee we can print the handbooks and send them out to you.
Get In Touch
If you have any questions regarding the services that we offer, or if you are seeking advice on your specific situation, please use the button below and get in touch. We look forward to hearing from you!
Contact Us
Employee Relation Issues
Unfortunately, no matter how great a team is, from time to time there will be employee relation issues that arise and if handled incorrectly these could lead to very expensive industrial tribunal claims. Some unfair dismissal compensation awards can exceed £70,000 and there is considerable management time required to deal with them. When these issues do arise for our clients we offer advice and support throughout the entire process, ensuring that they are dealt with in the correct manner to avoid such claims being made. We provide the following services to our clients:
- Advise you on how to deal with underperformance or poor conduct
- Give guidance on conducting investigations and reviewing them
- Guide you in the use of suspension
- Provide guidance and support on how to conduct a disciplinary or grievance hearing
- Attend as note taker in a disciplinary or grievance hearing
- Train managers on how to conduct formal meetings/dealing with poor performance
Psychometric Profiling
This is an objective way for employers to measure the potential of candidates to perform well in a particular employment role. At A J HR Solutions we use a system that looks at a candidate’s preferences when at work. This gives us an insight into their strengths with regard to the specific jobs that our clients are looking to recruit for.
We also use psychometric profiling to support our clients with team development. By using this tool we can highlight areas of development and look at team dynamics
Employee Development
To ensure that a business has the right people in the right place, personal development is key. We will put a succession plan in place for your business and provide training and implement each member of your team with a personal development plan. We will then come in once a quarter to have a follow up meeting with each employee to see how they are doing with regards to their, development plan and if any changes need to be made. With your team having personal development plans they will be able to grow as your business grows, ensuring that you have the skills you require and you will also be able to promote from within when appropriate.
Learning & Development
At Claritas HR & Training, we have over 25 years’ experience in HR and training. By supporting small to medium sized businesses with their HR processes and now learning, we can provide learning workshops or programmes to fit your business needs. We work around the needs of your business, so you can have the training you need at the right time. We will work with you to find the best solution to your workshop and design it.
Learning and development is paramount for any business to succeed. By investing in your employees, you will increase performance, reduce employee turnover, improve your company reputation, and boost your company’s efficiency. Our expert Learning and Development Manager can work with you to build bespoke content for your team’s needs who can then go back to their roles with a whole host of new skills. We have a wide range of workshops from Customer Service to Understanding Menopause.
We can offer one-to-one learning or face to face learning / remote learning for workshops and courses designed specifically for your teams. These can be bite size sessions, half day or a full day, at times to suit your business.
Claritas HR & Training is passionate about performance through people. Get in touch with us now to see how we can support you in developing your teams to continue to be motivated and committed to your business.
Upcoming Events
1. FREE – Introducing Coaching – Online Lunchtime Learning
Nov 18 12:30 pm – 1:00 pm
2. Difficult or Challenging Conversations – Wokingham, Berkshire
Nov 24. 9:30 am – 1:00 pm
3. Personal Resilience, It’s all about you! – Wokingham, Berkshire
Dec 02 9:30 am – 1:00 pm
4. Mental Health First Aider Course (2 days – Wokingham, Berkshire)</strong >
4 December – 5 December
5. Understanding Coaching – Wokingham, Berkshire
Dec10 9:30 am – 1:00 pm
6. FREE Managing Performance – Online Lunchtime Learning
Dec16 12:30 pm – 1:00 pm
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